Certifications & Industry Affiliations
Independent accreditation and active industry participation provide an external measure of how a moving company operates — from Australian removal standards to international quality, ethics and partner networks.
RELIABILITY
What accreditations should you look for when choosing a removalist?
For moves within Australia, AFRA accreditation is one of the main industry credentials to look for when comparing professional removalists. For an international move, FIDI affiliation and FAIM accreditation provide an independently assessed quality framework developed specifically for international moving.
Palmers holds these Australian and international credentials, alongside additional industry validations, memberships, international networks and leadership roles outlined below.
Australian and international moving benchmarks
AFRA and FAIM apply to different parts of our work. AFRA provides an Australian industry benchmark for professional removal operations, while FAIM assesses the systems and processes involved in managing international relocations.
AFRA Accredited Removalist
Palmers is an accredited member of the Australian Furniture Removers Association (AFRA), the Australian industry body for professional furniture removalists.
AFRA screens and audits accredited members against industry requirements covering areas such as staff training, appropriate equipment, workplace safety and operating procedures.
AFRA accreditation gives you an independent reference point when comparing professional removalists for a local or interstate move in Australia.
FIDI Affiliate & FAIM Plus Accredited
Palmers is a member of the FIDI Global Alliance and holds FAIM Plus accreditation. FAIM — FIDI Accredited International Mover — is a quality standard developed specifically for international moving and relocation companies.
FAIM assesses areas including operational processes, staff training, supply-chain management, risk management, data protection and financial stability.
Palmers is included on FIDI's current list of FAIM Top Performers in Oceania, recognising companies that meet additional audit criteria.
Palmers' IAM credentials build on one another
The International Association of Movers (IAM) is a global moving and forwarding industry association. Palmers' involvement goes beyond membership alone, with IAMX Validation and the IAMTrusted Moving Company designation adding further documented requirements.
IAM Member
Palmers participates in the international moving and forwarding community represented by the International Association of Movers.
IAMX Validated
IAMX Validation means supporting documents have been supplied to validate company information such as establishment, licences, memberships and quality or compliance credentials.
IAMTrusted Moving Company
The IAMTrusted designation builds on IAM membership and IAMX Validation with additional training, professional conduct and programme requirements.
Representing Oceania within IAM
Palmers' involvement in the international moving industry extends beyond holding membership credentials. General Manager Michael Dunstan currently represents Oceania on IAM's Core Members Management Board.
The role provides an Australian and regional voice in discussions affecting international movers and the wider global relocation industry.
The network behind an overseas move matters too
An international move rarely involves one company in one country. Destination partners and industry relationships become part of the move, which is why Palmers' international memberships and networks matter alongside formal accreditation.
British Association of Removers (BAR)
Palmers is a member of the British Association of Removers (BAR), the UK trade association for professional removal and storage companies.
BAR membership connects Palmers directly with the professional removals industry in the United Kingdom, one of Palmers' key international moving markets.
EUROMOVERS Worldwide Alliance
Palmers is part of the EUROMOVERS Worldwide Alliance, a European-founded international network of professional moving companies operating across Europe and other international markets.
EUROMOVERS operates as a structured alliance with shared governance, operational standards, quality management and performance monitoring. This helps provide an established network of origin and destination companies for international relocations.
Australian International Movers Association
Palmers is an accredited member of the Australian International Movers Association (AIMA), the industry association representing professional international moving companies in Australia and engaging with government and border agencies on issues affecting international household-goods movements.